Privacy Policy

During the normal business of originating and servicing your loan account, National Education Servicing has collected an array of nonpublic personal information. The nonpublic personal information may have been collected from any of the following sources:

  • Federal applications or other federal financial aid forms
  • School information sent to National Education Servicing
  • Information from our affiliates, other prior transactions with National Education Servicing, or other agencies
  • Consumer reporting agencies.

National Education Servicing respects your right for privacy and takes extreme measures to ensure that your nonpublic personal information is kept in confidence. We maintain strict security safeguards that are far above the required federal standards. Also, National Education Servicing does not sell or make available our customers' or prior customers' nonpublic personal information to anyone except as permitted by law.

At National Education Servicing, education financing is our only business. Securing your nonpublic personal information is our commitment to you, our customer.

Listed below is our privacy policy. Please take a moment to read it and be reassured that your information with National Education Servicing is secure. If you have any questions about our privacy policy please contact us at (800) 345-4325 or via e-mail at customerservice@nationaled.net.

National Education Servicing does not track your online activities outside of our website.

It is our policy and procedure to collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information we receive from your school;
  • Information about your transactions with us, our affiliates, or others; and
  • Information we receive from a consumer reporting agency.

It is our policy and procedure not to disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

It is our policy and procedure to restrict access to nonpublic personal information about you to those employees who need to know that information to provide services to you. It is our policy and procedure to maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.