Client Success

The success of NES is quantified by the success of our clients. We take great pride in helping our clients meet their goals by partnering with us. But admittedly we're somewhat biased: we think we're fantastic at what we do. If you'd rather not take our word for it, please peruse what others are saying about us:


SIUE has had the great pleasure of working with National Education for 12 years. They have been a valuable asset to our office and especially our students. The staff is always helpful and you can “hear” the smile on their faces when you talk to them on the telephone. We would like to continue our excellent relationship with National Education Servicing for years to come. Tracy Wall, Southern Illinois University Edwardsville

National Education Servicing has been a responsive resource in helping Wesley College deal with the many changes through every market cycle. Each new process we have instituted has resulted in a smooth, seamless transition." Michael Hall, Director of Student Financial Services, Wesley College

We are very happy with our decision to partner with National Education Servicing. They made the transition process very easy and have provided our credit union with all of the support we’ve needed. Their staff is always helpful and friendly. I would recommend them highly to anyone considering their services." Mark T. Comtois, Credit Risk Manager, Wanigas Credit Union

NES is a dream to work with. By far the best servicer we have available to us!" Tracie Sullivan, Centura College and Aviation Institute of Maintenance

Customer Service Feedback

The overwhelmingly positive feedback in our most recent customer service survey is a huge source of pride for us here at National Education. This is just some of what our borrowers had to say:


Every time I have ever contacted NES via phone, the customer service has been outstanding! The staff is friendly, knowledgeable, courteous, and professional.

Although I have not called in the last 6 months, every time I have called or emailed, I have always encountered helpful, competent, responsive people who have provided excellent service. Thank you.

I have had to contact National Education a few times since I graduated / first started paying my loan. To this day, Carol P. sticks out as one of the very best customer representatives I have spoken with regarding any accounts I've held. I'm not sure if she is still with National Education, but I wanted to pass along that feedback!

I have no complaints about National Ed. and the service I have received. I always get prompt and courteous responses.

I would recommend using your company for student loans to anybody. It has been a genuinely positive experience.

I have multiple lenders and by far National Education has been the easiest and friendliest to work with.